FAQs


Product Category
Keyword
A :

Launch a web browser and type "https://ipaddress/mail" in the address bar of browser. Please fill the username and password when the login page prompted.

A :

Yes, the UMG-1000 supports attachment size limitation and mail box limitation.

A :

Please check the following. 1. Make sure you’ve enabled the PPTP VPN function and provided the right to users. 2. Make sure the remote router and firewall software do pass-through the PPTP VPN connection.

A :

The system user has no rights to access the FTP server. Please go to "Admin page > FTP > FTP Account" for creating FTP user.

A :

Check if the power adapter is properly connected.
If applicable, check if the PoE (Power over Ethernet) switch behind the IP phone is set correctly.

A :

Check if the handset cord is properly connected.

A :

Check the status of your SIP registration status or contact your administrator, supplier, or ITSP for more information or assistance.

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