FAQs

Connect analog phone to FXS port and dial the number *158# ; you will hear the LAN port IP.

The default username and password are : admin/admin.

You can change username and password on the configuration page.

Please make sure you PC has added an IP address that has the same range as 192.168.0.x/24 (Like 192.168.0.2/24).

Press the RST button for 5 seconds till you see “RUN/SYS” LED status and then reboot the Access VoIP Gateway.

All extensions can call to one another. 

VGW-820FS Setup

Step 1 : Config WAN and LAN IP.

è Go to Network à Local Network page.

è Change WAN and LAN IP Address to 172.16.0.2 and 192.168.1.1.

Step 2 : Add extensions (200~207) to VGW-820FS VoIP Gateway.

è Go to Port page. 

è Click the BatchAdd button.

è Select Start Port as 0 and End Port as 7.

è Do not “enable” Registration.

è Input 200 in SIP User ID,Authenticate ID,and Authenticate Password.

è The setting is finished.

Step 3 : Allow all ports to call to local extensions.

è Go to Advanced à SIP Compatibility page.

è Enable Local Extension is Preferred (Tel in).

Step 4 : Add SIP trunk to VGW-420FS.

è Go to Call & Routing à IP Trunk page.

è Click the Add button.

è Select an index number and input the Description.

è Input 172.16.0.1 in Remote Address,and input 5060 in Remote Port.

è The setting is finished.

Step 5 : Add Tel à Tel route to VGW-820FS.

è Go to Call & Routing à Tel à IP/Tel Routing page.

è Click the Add button.

è Select an index number and input the Description.

è Select Port on Calls from and set any.

è Input any in Caller Prefix and Called Prefix.

è Select IP Trunk on Calls to and set the IP trunk that you just created above. 

è The setting is finished.

VGW-420FS Setup

Step 1 : Config WAN and LAN IP.

è Go to Network à Local Network page.

è Change WAN and LAN IP Address to 172.16.0.1 and 192.168.0.1.

Step 2 : Add extensions (120~123) to VGW-420FS VoIP Gateway.

è Go to Port page. 

è Click the BatchAdd button.

è Select Start Port as 0 and End Port as 3.

è Do not “enable” Registration.

è Input 120 in SIP User ID,Authenticate ID,and Authenticate Password.

è The setting is finished.

Step 3 : Allow all ports to call to local extensions.

è Go to Advanced à SIP Compatibility page.

è Enable Local Extension is Preferred (Tel in).

Step 4 : Add SIP trunk to VGW-820FS.

è Go to Call & Routing à IP Trunk page.

è Click the Add button.

è Select an index number and input the Description.

è Input 172.16.0.2 in Remote Address,and input 5060 in Remote Port.

è The setting is finished.

Step 5 : Add Tel à Tel route to VGW-420FS.

è Go to Call & Routing à Tel à IP/Tel Routing page.

è Click the Add button.

è Select an index number and input the Description.

è Select Port on Calls from and set any.

è Input any in Caller Prefix and Called Prefix.

è Select IP Trunk on Calls to and set the IP trunk that you just created above. 

è The setting is finished.

Dial test

Now you can do a dial test.All extensions under the two VoIP Gateway can call with one another.

Example : Ext: 201 on VGW-820FS can call to Ext : 207 and Ext : 123.

Example : Ext: 121 on VGW-420FS can call to Ext : 120 and Ext : 205. 

To recover the default IP address and password, please follow the following steps.

1. Connect the device and the computer to the same switch, and add an IP address of 192.168.10.2 to the computer.
2. Press “*” and”#” together over 5 seconds when the device is powered on, and then the device will enter post mode.
   
3. Execute prompt command and enter “telnet 192.168.10.1” to connect to the device. Enter “3” to clear the configuration and enter “4” to exit post mode and restart the device.
   

Please follow the steps below before starting the setup:

1. The PBX must have a public IP address even it is connected behind a router.

2. Using a computer to test whether the routing table is successful or not.

3. The dial pattern must be correct.

4. For this demo, disable the following authentication domains:

    PBX A Server: 192.168.1.240

    PBX B Client: 192.168.1.241 

    IP Phone A: Ext. 104

    IP Phone B: Ext. 204

Step 1

Creating a SIP trunk as Server Mode on PBX A. 

Creating a SIP trunk as Client Mode on PBX B.

Step 2

Checking the status.

Step 3

For example, Company A’s extension number range is 100~199, whereas Company B’s extension number range is 200~299.

Setting the dial pattern “2xx“on PBX A, and select PBX B for trunk.

Set the dial pattern “1xx“on PBX B, and select PBX A for trunk.

Dial pattern table

X matches any digit from 0-9.

Z matches any digit from 1-9.

N matches any digit from 2-9.

. wildcard, matches one or more characters.

! wildcard, matches zero or more characters immediately.

Step 4

Set dial permission on PBX A.

Set dial permission on PBX B.

Step 5

Apply the Dial Permission on PBX A.

Apply the Dial Permission on PBX B.