FAQs

VIP-156/VIP-157(A) call B, after connection, press [Flash] to hold the B, then press the #512# + side C’s number + #(press # to send the call out), after connection with side C, VIP-156/VIP-157 press [Flash] again, then it will become three way conference mode.

Press [Menu]→[Call History]→[Miss call]→select the miss call(press up/ down)to go up/down→press the [Right side] Round button to select the call you want to save→press save to save to phone book.→then you can enter phone book to check the new item.

In SIP accounts / Lines / Supplementary service
Please enable the MWI (Message Waiting Indicate) and in Voice Mailbox numbers, please also assign the Voice mail number.

Default password of website and menu is null.
If user changed the password and then forgot, you can not access to the configuration website or the menu items which need password.
Solution:
Factory default: press Menu button and choose 16Factory Default, then a notice will appear, choose OK by using the corresponding softkey button.
If you choose factory default, you will return the phone to the original factory settings and will erase ALL current settings, including the directory and call logs.

Please make sure the IP camera has support RTSP streaming feature, and to check the streaming format for it.
The following lists are the Planet IP camera RTSP streaming links example.

Check if the Ethernet cable is properly connected.
Check if the URL is right; the format of URL is: http:// the Internet port IP address.
Check if your firewall/NAT settings are correct.
Check if the version of IE is IE8, or use other browsers such as Firefox, or contact your administrator, supplier, or ITSP for more information or assistance.

Check the status of your SIP registration status or contact your administrator, supplier, or ITSP for more information or assistance.