FAQs

Check if the power adapter is properly connected. And the Voltage, Ampere, it should be 5VDC with at least 1 Ampare

Default password of website and menu is null.
If user changed the password and then forgot, you can not access to the configuration website or the menu items which need password.
Solution:
Factory default: press Menu button and choose 16Factory Default, then a notice will appear, choose OK by using the corresponding softkey button.
If you choose factory default, you will return the phone to the original factory settings and will erase ALL current settings, including the directory and call logs.

Default password of website and menu is null.
If user changed the password and then forgot, you can not access to the configuration website or the menu items which need password.
Solution:
Factory default: press Menu button and choose 16Factory Default, then a notice will appear, choose OK by using the corresponding softkey button.
If you choose factory default, you will return the phone to the original factory settings and will erase ALL current settings, including the directory and call logs.

Before dial out, press the correspondence line number you want to use, ex: want to use Line 4 to dial out, must press 4, to switch to line 4 then dial out.

Please make sure the IP camera has support RTSP streaming feature, and to check the streaming format for it.
The following lists are the Planet IP camera RTSP streaming links example.

The differences between them are the UMG-2000 has 4 FXO port, the UMG-2200 has 8 FXO port, and the UMG-2100 has support 1 T1/E1 port for ISDN network. The software features are the same for them.

Regarding this detail descriptions, it is suggested to download the product FAQ: ftp://ftp.planet.com.tw/VoIP and read the documentation for more understandings, thank you.