FAQs

 1. Check “Feature Codes” in the column and select “General Call Pickup”.

 2. Select “Function Key” to configure the setting.

Answer:

Method 1

Step 1 Switch Card Reader Working Mode to “Card Issuing” and apply.

Step 2 Add Access Rule

Step 3 Switch Card Reader Working Mode to “Normal” and apply.

Method 2

Step 1

Go to RFID CardsAdministrator Table to add an Admin card (e.g. Issuer) first. After swiping the Admin card and switching “Card Reader Working Mode” to “Card Issuing”, you can directly swipe other cards to add value cards (Refer to the Access Table below). 

Step 2 Switch Card Reader Working Mode to “Card Issuing” and apply.

Step 3 After directly swiping other cards to add value cards, the information is shown below.

Step 4 Switch Card Reader Working Mode to “Normal” and apply.

Note: For RFID ID, just fill in the first 10 digits.

Once the SIP trunk is created between two IP PBXs, you can set the following to achieve the purpose.

1. Makes sure there is no problem for extensions to call each other. If the extensions can communicate with each other,

    it means that the SIP trunk is connected successfully.

2. Changes to dial permission for the SIP trunk. If the extension on the client PBX device can make outgoing calls via GSM trunk,

    the corresponding SIP trunk is able to call out from GSM trunk with the same dialing permission of this extension.

Sometimes it is helpful to dump the network packets of the device for issue identification.

To get the packets of the device dumped, user needs to log in the device web portal,

open page [System] >> [Tools] and click [Start] in “Network Packet Capture” section.

A pop-up message will be prompted to ask user to save the capture file.

User then should perform the relevant operations such as activating/deactivating line or

making phone calls and click [Stop] button in the web page when operation is finished.

The network packets of the device during the period have been dumped to the saved file.

User may examine the packets with a packet analyzer or send it to PLANET support mailbox.

Users can reboot the device from soft-menu, [Menu] >> [Basic] >> [Reboot System],and confirm the action by [OK].

Or simply remove the power supply and restore it again.

Resetting Device to Factory Default will erase all the user’s configuration, preference,

database and profiles on the device and restore the device back to the state as factory default. 

To perform a factory default reset, user should press [Menu] >> [Advanced],

and then input the password to enter the interface.

Then choose [Factory Reset] and press [Enter], and confirm the action by [OK].

The device will be rebooted into a clean factory default state.

Users can get information by pressing the [Menu] >> [Status] option in the phone.

The following information will be provided:

The network information

Equipment information (model, software and hardware version), etc.