[VIP-2140PT] Device could not register to a service provider
- Please check if device is well connected to the network. The network Ethernet cable should be connected to the [Network] port, NOT the [PC] port. If the cable is not well connected to the network icon [WAN disconnected] will be flashing in the middle of the screen.
- Please check if the device has an IP address. Check the system information to see whether the IP is displaying “Negotiating…”. If the device still does not have an IP address, check whether the network configuration is correct or not.
- If the network connection is fine, please check again your line configurations. If all configurations are correct, contact your service provider to get support, or follow the instructions under “10.6 Network Packet Capture” to get the registration of the network packet capture processed.
